Richard Mullender

The Listening Expert

Former Lead Trainer at the National Crisis and Hostage Negotiation Unit at Scotland Yard, Richard Mullender brings a lifetime's expertise in tackling communication challenges at the sharp end.

Richard specialises in helping clients gain an edge by giving them the skills to build rapport, establish trust and exert influence among the people who matter.

What I've appreciated most has been the increased thought the team has been putting into how they come across and what they say. Colleagues in other teams have already commented on the improvement in both skills and confidence.

 

Emma Truswell | Deputy Head of Services, Open Data Institute (ODI)

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