Listening Skills for Executives
Richard Mullender - The Listening Expert
Former Lead Trainer at the National Crisis and Hostage Negotiation unit at Scotland Yard
Richard Mullender brings a lifetime's expertise in tackling communication challenges at the sharp end.
He specialises in helping clients gain an edge by giving them the skills to build rapport, establish trust and exert influence among the people who matter.
On Simon and Richard: "They are communication wizards!"
Mary Lou Masko, Course Director, Laing O'Rourke Centre for Construction Engineering and Technology, University of Cambridge