Communications Insight For More Inspiring Leaders Inspiration from Abraham Lincoln

Inspiration from Abraham Lincoln

 4th Apr 2023
Golden Top Tip
Abraham Lincoln was a master not only of #communication but of self-discipline.

Late on in the American Civil War, enraged by General Ulysses Grant's disregard for Presidential orders (resulting in countless unnecessary deaths), Lincoln wrote a "strongly worded" letter to Grant, venting his anger and frustration.

And promptly never sent it.

It sat in his desk drawer unopened.

There are times when we feel the desire to voice all manner of frustrations.

Doesn't mean it's always best to do so.

And since it's a temptation to which I've all too often succumbed, I'm definitely NOT pointing fingers...

Just spent the past 2 hours grappling with client online payment portals. Mandatory, their finance teams tell me, for invoices to be processed.

I can't imagine what inspired my remarks earlier in this post...

#finance #administration #entrepreneur #frustration #emotion

What I've appreciated most has been the increased thought the team has been putting into how they come across and what they say. Colleagues in other teams have already commented on the improvement in both skills and confidence.

 

Emma Truswell | Deputy Head of Services, Open Data Institute (ODI)

Powered by Intergage